Terms Of Service

1. Agreement to Terms

By accessing or using the website of La Boutique by Rosa ("we," "us," or "our"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our website. These Terms apply to all visitors, users, and customers who access or make a purchase through our site.

2. General Information

Store: La Boutique by Rosa
Website: laboutiquebyrosa.com
Email: info@laboutiquebyrosa.com
Phone: +1 (516) 255-5500
Address: 4181 Merrick Rd #6012, Massapequa, NY 11758
Business Hours: Tuesday – Saturday 11:00 AM – 6:00 PM | Sunday 11:00 AM – 5:00 PM

3. Orders & Acceptance

By placing an order on our website, you are making an offer to purchase the items in your cart. We reserve the right to accept, reject, or cancel any order at our discretion. An order is not confirmed until you receive an order confirmation email from us. If we are unable to fulfill your order, we will notify you and issue a full refund to your original payment method.

You agree to provide accurate, current, and complete information during the checkout process. We reserve the right to refuse service or cancel orders if we suspect fraudulent activity, pricing errors, or inaccurate information.

4. Pricing & Payment

All prices are listed in United States Dollars (USD) and are subject to change without notice. The price displayed at checkout is the total amount you will pay, inclusive of applicable taxes. We offer free standard shipping on all orders — there are no hidden handling or processing fees.

We accept the following payment methods: Visa, MasterCard, American Express, Discover, Shop Pay, Apple Pay, Google Pay, and PayPal. All transactions are processed securely through PCI-DSS compliant payment processors. We do not store your full credit card details on our servers.

For order modifications or cancellations, please contact us within 2 hours of placing your order. 
Requests submitted after this window may not be accommodated. Please refer to our Payment Policy and Refunds & Returns Policy.

5. Shipping & Delivery

We currently ship to addresses within the United States only. We do not offer international shipping at this time. All orders qualify for free standard shipping with no minimum purchase required.

Please refer to our Shipping Policy for full details on processing times, estimated delivery windows, carriers, and procedures for lost or damaged packages.

6. Returns & Refunds

We want you to be completely satisfied with your purchase. You have 30 days from the date of delivery to request a return. Items must be unused, unworn, and in their original packaging with all tags and labels intact. We cover all return shipping costs — a prepaid label will be provided upon authorization.

Please refer to our Refunds & Returns Policy for the complete eligibility requirements, non-returnable items, and step-by-step return process. Approved refunds are issued to your original payment method within 10 business days of receiving your return.

7. Product Information & Accuracy

We strive to display accurate product information, including descriptions, colors, measurements, and pricing. However, we do not guarantee that all descriptions, images, or other content on our site are completely accurate, reliable, or free of errors. Slight variations in color may occur due to monitor settings and photography conditions.

Please refer to our Size Guide for measurement instructions and fit recommendations before purchasing. If you have questions about a product, please contact us prior to placing your order.

8. Intellectual Property

All content on our website — including text, graphics, logos, product images, descriptions, and software — is the property of La Boutique by Rosa or its content suppliers and is protected by applicable copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or otherwise use any content from our website without our prior written consent.

9. User Conduct

You agree to use our website only for lawful purposes and in a way that does not infringe on the rights of others or restrict their use of the site. Prohibited activities include, but are not limited to:

  • Using the site to place fraudulent or unauthorized orders
  • Violating any applicable federal, state, or local laws
  • Interfering with the proper operation of the website
  • Submitting false or misleading information during checkout

10. Privacy

Your privacy is important to us. We collect and use personal information in accordance with our Privacy Policy, which can be found on our website. By using our site and making a purchase, you consent to our collection and use of your information as described in the Privacy Policy.

11. Limitation of Liability

To the fullest extent permitted by law, La Boutique by Rosa and its owners, employees, or affiliates shall not be held liable for any direct, indirect, incidental, special, or consequential damages arising from your use of our website, purchase of products, or reliance on any information provided on the site.

This includes, but is not limited to: damages for loss of profits, data, goodwill, or other intangible losses resulting from (i) your access to or inability to access the site, (ii) any conduct or content of a third party on the site, (iii) any content obtained from the site, or (iv) unauthorized access, use, or alteration of your information.

12. Indemnification

You agree to indemnify, defend, and hold harmless La Boutique by Rosa and its affiliates from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or in any way connected to your use of our website, your violation of these Terms, or your violation of any rights of a third party.

13. Force Majeure

We are not liable for any failure or delay in performing our obligations under these Terms if such failure or delay results from circumstances beyond our reasonable control, including but not limited to: acts of God, natural disasters, weather events, carrier delays, pandemic-related disruptions, government actions, power failures, or other events outside our control.

14. Changes to These Terms

We reserve the right to update or modify these Terms at any time without prior notice. Any changes will be effective immediately upon posting to our website. Your continued use of the site after any changes constitutes your acceptance of the updated Terms. We encourage you to review these Terms periodically.

15. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of New York, United States, without regard to its conflict of law provisions. Any disputes arising from these Terms or your use of our website shall be resolved in the courts of Nassau County, New York, or the appropriate federal courts located in the State of New York.

16. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect to the maximum extent permitted by law.

17. Contact Us

If you have any questions, concerns, or disputes regarding these Terms, please contact us:

  •  Store Name: La Boutique by Rosa
  •  Address: 4181 Merrick Rd #6012, Massapequa, NY 11758
  •  Phone: +1 (516) 255-5500
  •  Email: info@laboutiquebyrosa.com
  •  Business Hours: Tuesday – Saturday 11:00 AM – 6:00 PM | Sunday 11:00 AM – 5:00 PM